Privacy Policy
At Express Rancho Cucamonga Movers, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website, contact us, or use our moving services. By interacting with our website or booking a service, you agree to the practices described in this policy.
Information We Collect
We collect personal and non-personal information to better serve our customers and enhance their experience. The types of information we may collect include:
Personal Information
Name
Email address
Phone number
Physical address (for moving services)
Billing and payment details
Details related to your move (dates, locations, inventory)
Non-Personal Information
Browser type and version
IP address
Pages visited on our website
Time and date of access
Device type and operating system
This information is typically collected when you:
Fill out a contact form
Request a moving quote
Call, email, or message us
Book or inquire about our services
Visit our website
How We Use Your Information
Your information is used only to provide the services you request and to improve our operations. Specific purposes include:
Responding to inquiries or quote requests
Scheduling and coordinating your move
Processing payments and invoices
Sending confirmations or service-related updates
Improving our website and user experience
Communicating about promotions or updates (with consent)
Complying with legal obligations
We do not use your personal information for any unrelated marketing purposes unless you have given explicit permission.
Sharing and Disclosure of Information
We do not sell, rent, or trade your personal information with any third parties for marketing purposes. However, we may share your information in the following cases:
With trusted partners, subcontractors, or service providers who assist in fulfilling your move (e.g., dispatch teams or storage facilities)
When required by law, subpoena, court order, or legal process
To prevent fraud, enforce our Terms of Service, or protect the rights and safety of Express Rancho Cucamonga Movers and its customers
All third-party partners are required to maintain confidentiality and comply with data protection regulations.
Data Retention
We retain your personal data for as long as necessary to fulfill the purpose it was collected for—typically until your move is complete and all financial transactions are closed. In some cases, we may retain data longer if required by law or for legal and tax compliance.
You may request deletion of your personal information at any time, and we will process your request unless legal obligations require us to keep it.
Data Security
We take reasonable administrative, physical, and technical precautions to protect your information. These include:
Secure servers with firewall protection
SSL (Secure Socket Layer) encryption for data transmission
Limited access to your personal data by authorized staff only
Regular software and security updates
However, no data transmission over the internet or method of storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking tools to improve user experience and collect non-personal data. Cookies help us analyze website traffic, remember your preferences, and deliver more relevant content.
You can choose to accept or decline cookies through your browser settings. Declining cookies may affect the functionality of certain parts of our website.
Third-Party Links
Our website may contain links to third-party websites or services that we do not control. These external sites have their own privacy policies, and we encourage you to review them. Express Rancho Cucamonga Movers is not responsible for the privacy practices or content of these external websites.
Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have unintentionally collected such data, we will take immediate steps to delete it.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access and review your personal data
The right to correct inaccurate or incomplete information
The right to request deletion of your data
The right to object to or restrict certain uses of your data
The right to withdraw consent at any time
To exercise these rights, please contact us using the details provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will revise the “Last Updated” date at the bottom of this page. We encourage you to review this page periodically to stay informed of how we are protecting your information.
Your continued use of our website and services after any updates means you agree to the revised policy.
